Session 3: How do you influence with formal and informal leadership?

Supporting change through formal and informal influence and authority.

As a manager and leader, you now have “authority”. What does that mean? When do you exert your formal authority? What is more important to implement change: formal or informal authority? Where do sources of power come from in an organization/system? What are the different types of leadership and management decision-making approaches, and which is best to use in which situations?

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